Payment Policy

Last Updated: 11/19/2025

At Natures Rejuvenate, we are committed to providing safe, reliable, and convenient payment options for customers in both the United States and Nigeria. By making a purchase through naturesrejuvenate.com, you agree to the payment terms outlined below.


1. Accepted Payment Methods

For U.S. Customers:

We accept:

  • Major credit/debit cards (Visa, MasterCard, American Express, Discover)

  • FSA and HSA cards

  • PayPal (if enabled at checkout)

  • Apple Pay / Google Pay (if supported by your device)

  • Cash or card for in-store pickup (if applicable)

For Nigerian Customers:

We accept:

  • Debit/credit cards (Verve, Visa, MasterCard – via supported Nigerian payment gateways)

  • Bank transfer

  • USSD payment (if supported)

  • Mobile money options where available

All payments are processed through secure, PCI-compliant payment partners.


2. Currency

  • U.S. orders are processed in USD.

  • Nigerian orders may be processed in NGN depending on your location and payment provider.
    Exchange rates are determined by your bank or payment processor.


3. Payment Timing

Payment must be completed before an order is processed, packed, shipped, or made available for pickup.

Orders are not confirmed until payment is successfully received.


4. Insurance, FSA, and HSA (U.S. Customers Only)

For eligible medical products:

  • We accept FSA and HSA cards.

  • It is the customer’s responsibility to ensure items are eligible under their plan.
    We do not process insurance claims for online purchases.


5. Failed or Declined Transactions

If a payment fails or is declined:

  • The order will not be processed

  • You may retry using a different payment method

If you believe a payment was wrongly declined, contact your bank or payment provider.


6. Fraud Prevention

To protect our customers and business:

  • Orders may be subject to verification

  • Suspicious transactions may be canceled

  • Additional identification may be requested for high-value orders or mismatched billing details


7. Refunds, Returns, and Cancellations

For safety, hygiene, and regulatory reasons:

All sales are final.

We do not offer:

  • Refunds

  • Returns

  • Exchanges

  • Cancellations

This applies to any and all items, including vitamins, supplements, and medical equipment.

If your order arrives damaged or incorrect, contact us within 48 hours for assistance.


8. Chargebacks

Initiating a chargeback for a valid, fulfilled, non-refundable order may result in:

  • Account suspension

  • Denial of future orders

  • Submission of relevant documentation to the bank for dispute resolution

We encourage customers to contact us first to resolve any issues.


9. Contact Information

For payment questions or assistance, please contact:

📧 Email: naturesrejuvenateweb@gmail.com
🌐 Website: naturesrejuvenate.com

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